BUS 501 Response

Learning Goal: I’m working on a business law discussion question and need an explanation and answer to help me learn.

My personal understanding of effective teamwork requires a group of people who operate in a work climate committed to trust to share and develop ideas together to accomplish their goals and endstates.

Groupthink is the phenomenon that occurs when a society or group of people accept thoughts, ideas or beliefs objectively while disregarding or denigrating those who question the accepted thoughts ideas or beliefs (Booker, 2020). The result of the groupthink dynamic people blinding accepting the views, ideas, and opinions of acclaimed experts without questioning the obvious or not so obvious incongruencies in their logic (2020).

In high-risk industries such as aviation, healthcare, and aeronautics, open and effective communication is extremely important. The IDEA model is an acronym for internalization, distribution, explanation, and action (Sellnow, 2017). This model provides the framework for how people can communicate and formulate their message for recipients to internalize and fully understand the potential risks inherent in high risk situations and events as well as develop specific strategies for mitigating the risk and making decisions regarding risk (2017).

Groupthink is the phenomenon that occurs when a society or group of people accept thoughts, ideas or beliefs objectively while disregarding or denigrating those who question the accepted thoughts ideas or beliefs (Booker, 2020). The result of the groupthink dynamic people blinding accepting the views, ideas, and opinions of acclaimed experts without questioning the obvious or not so obvious incongruencies in their logic (2020).

In relation to the disastrous groupthink prior to the launch of the Challanger space shuttle, this mentality led to the series of decisions that lead to devastation, destruction, and preventable death. Had the team incorporated the IDEA model or a similar method of discussing, understanding, and mitigating risk in a manner where the team expresses valid concerns, asks questions, and reassesses the risk after implementing strategies to mitigate the risks, rather than relying on untested expert opinions, much of the heartache and loss could have been avoided. Ideally, organizations and groups should not accept unnecessary risk, especially in high-risk situations as mentioned in the video regarding the Challanger launch. The IDEA method would have provided a deliberates decision making rubric while avoiding groupthink which negatively impacted this situation.

References

Christopher Booker. (2020). Groupthink : A Study in Self Delusion. Bloomsbury Continuum.

Sellnow, D. D., Lane, D. R., Sellnow, T. L., & Littlefield, R. S. (2017). The IDEA Model as a Best Practice for Effective Instructional Risk and Crisis Communication. Communication Studies68(5), 552–567. https://doi.org/10.1080/10510974.2017.1375535.

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